Hey guys! Just wanted to sing my praises for a bit...as of October 1st, I'm the new head teller at the bank. It comes with a raise and a lot more responsibility. But I think I can handle it. I will be the other tellers' direct supervisor, be responsible for all the money in the entire bank, do cash shipments, and anything else that comes along. The only thing I'm worried about is the fact that I have never been in a supervisory position before and I hope I won't be too soft. The tellers are my friends, and I hope they will respect me enough to know when I tell them to do something I'm not picking on them or being mean.
I think it will work out just fine, but just keep me in your thoughts as I make this transition to alot more work and a little more money.
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11 comments:
well done jules! congrats! love to you and yours!
Hope it goes well for you. As long as you stay as an hourly employee, you'll be fine. Just don't go salary or they'll screw you, bad. My Mom was offered the same position at her bank, except it carried even more responsibility with it and would have made her a "bank officer". She turned it down because it was a salaried position. She has seen folks go through that position like water through a seive because they can make you work all kinds of extra hours with mondo headaches and not have to pay you a cent more. I say all of this to simply say, congrats on more money for more work with hopefully the same hours!
Yeah, my wife rocks...
Indeed, she does. Being a good, reliable employee pays off. It's good to see that!
fabulous! congrats!
fortunately it comes with a raise and i'm still hourly. so i will be able to get the overtime if i should work any. any thoughts on how to balance being a friend as well as a supervisor? since i've been friends with them up till now....
i suppose you could ask larissa about that... she is now a supervisor over 4 or 5 people who she was in the trenchs with a few months ago... although she is still in the trenches with them and still their supervisor... best advice she would give you is to not forget that you were once one of them too.
If they need help, give it. None hates anything more than a manager that refuses to do the work they once did, or a manager that simly doesnt know how to do the stuff that the people under them do.
just hope ya dont have to fire anyone.
I'm actually going through that whole thing too. For the most part, the girls I work with have been very supportive, but there have been some that have been slightly disrespectful. My move has been to stay as professional as possible and to work on developing a different kind of relationship. They'll view you differently soon without even realizing it. That's not much advice I know. :)
thanks jamison and di! i will still be a teller, doing transactions and stuff, i'll just have a bit more to do. i think it should be fine... we shall see
I had a similar experience a few years back when I was promoted to supervisor. Suddenly I had to start doing reviews of my friends, issuing disciplinary action to my peers.
I think the first thing is to not act like you are suddenly better than them. Like Jamison said don't be afraid to dig into the trenches with them.
Also come into it with professionalism. If you have to talk to them about something do it from a company standpoint. This is the rule, we all have to follow it kind of thing.
Lastly, honestly I would start distancing myself a little bit from them. It is fine to be friendly, joke and laugh with them, but start being more professional. If you used to talk smack with them, start weaning yourself away from that.
You don't have to yell at them if they start talking about...say....penis size, but neither do you have to jump into it with your own stories. I'd say the idea is to wean yourself away from that kind of thing. Not so fast that they accuse you of
you changed man
but quick enough that they begin to see you as someone in charge.
Oh, and be the first to admit, and fix your mistakes.
Wow! All this good advice! Be a good example, work hard, and be gentle with your supervisees. I was relieving one of my supervisees one morning when I was still in the Air Force. I was a little late to relieve him (about 20 mins) and I could tell he was upset. I apologized, but he was still miffed. So, I came in an hour early the next morning and let him off early. As his military manager, I could have told him to "suck it up", but I didn't. Just take responsibility for yourself and show them you care. After I came in early that time, the guy thought I was a Nobel prize winner or something. It's amazing what a little apology can do!
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